WHAT TO DO IN
MEDICAL EMERGENCY
No pre-authorisation
is required to obtain
emergency medical
treatment.
• Seek immediate medical
attention from your nearest
service provider or hospital
• Call Netcare 911 if you cannot
get to the nearest service
provider or hospital
• You can also enter your details on
the CAMAF mobile app or on the
website, Member Login under the
Profile menu to request assistance
in case of emergency.
• If the emergency results in
hospitalisation, CAMAF must be
informed as soon as possible after
admission
Medical Emergency means
a sudden and, at the time,
unexpected onset of a health
condition or injury that requires
immediate medical attention,
where failure to provide such
attention could in the risk of loss
of life or permanent damage to a
bodily function or body part.
EMERGENCY TREATMENT REQUIRED
WHILE TRAVELLING OUTSIDE
SOUTH AFRICA
A R5 million cover per beneficiary per journey for
emergency unforeseen and unexpected medical costs
while you travel outside of South Africa and you have
declared your trip before departing. This cover is for a
maximum period of 90 days from your departure from
South Africa and ceases upon your return to South Africa.
Refer to Travel Letter Wording.
