HOSPITAL
PRE-AUTHORISATION
• On the CAMAF mobile app or
on the website, Member Login
• Call 0860 100 544
• Send fax to 011 707 8870
• Email preauth@camaf.co.za
Obtaining authorisation is no
guarantee for payment; payments
will be made subject to the
benefits offered by your option
and your contribution payments
being up to date.
NEED PRE-AUTHORISATION?
These are the services that require pre-authorisation
INFORMATION REQUIRED
Non-emergency admissions
to hospital (at least 24 hours
before admission)
Name of hospital or institution and practice number, name and type of
doctor who is going to treat you or operate, ICD10 code for the condition
resulting in your admission
Home nursing and
step-down facilities
(post-hospital)
Name of hospital or institution and practice number, name and type of
doctor who is going to treat you or operate, ICD10 code for the condition
resulting in your admission
Advanced radiology
(MRI/CT/PET scans)
Practice name and number, code for the scan to be conducted and the
ICD10 code for your condition
Endoscopies
(in and out of hospital)
Failure to pre-authorise may result in non-payment of your claims or a penalty
being imposed (20% of the amount claimed up to a maximum of R20 000).
