Two ways to get help in a
medical emergency
In an emergency time matters. Call Netcare 911 on 082 911:
• Give the operator your name and phone number in case you get disconnected
• Tell them the nature of the emergency so that the appropriate emergency
personnel can be dispatched to you
• Do not hang up until you have been told it is okay to do so
Alternatively tap the Netcare 911 button on the Netcare app for immediate
medical assistance:
• You will be given the option of phoning the emergency call
centre directly or ask that they phone you back
• The app enables Netcare 911 to geolocate you instantly
• You can track your ambulance in-app for updates on when
expert care will arrive
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MyNetcare Online
Need emergency medical assistance?
Call Netcare 911 on 082 911
or download the Netcare app
Download on the Get it on Explore it on