2
2025
MEMBER GUIDE - ALLIANCE PLUS & ALLIANCE NETWORK
Welcome to the world of CAMAF
All information can be accessed from our website, your
service provider and your employer. In the interests
of confidentiality, your personal details can only be
accessed on the Member Login zone of our website or
mobile app by using a password.
The information in this Member Guide is designed to be
a simple introduction to most frequently asked questions
and does not supersede the rules of the Scheme in any
way. For more comprehensive detail, the registered
rules are available on the website. There are interactive
facilities for pre-authorisation, tracking of claims, chronic
medication registration and much more.
CAMAF uses several communication channels, including
social media. We would like to hear from you, if we have
made a difference and gone beyond your expectations,
when it counted - benefits, service, care etc. Should you
on the other hand have had a problem that could not be
resolved through normal channels of communication there
is a formal complaints process outlined at the end of this
brochure.
Communication
2
2025
MEMBER GUIDE - ALLIANCE PLUS & ALLIANCE NETWORK
