2
2023
FIRST CHOICE
Welcome to the world of CAMAF
All information can be accessed from our website, your service provider and your employer. In the interests of
confidentiality, your personal details can only be accessed on the Member Login zone by using a password, if you are
registered to use the website.
The information in this Member Guide is designed to be a simple introduction to most frequently asked questions
and does not supersede the rules of the Scheme in any way. For more comprehensive detail, the registered rules are
available on the website. There are interactive facilities for pre-authorisation, tracking of claims, chronic medication
registration and much more.
CAMAF uses several communication channels, including social media. We would like to hear from you, if we have
made a difference and gone beyond your expectations, when it counted - benefits, service, care etc. Should you on
the other hand have had a problem that could not be resolved through normal channels of communication there is a
formal complaints process outlined at the end of this brochure.
COMMUNICATION
