CAMAF Member Option Guides & Info

First Choice 2019 [Brochure]

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FIRST CHOICE 2019 2 Welcome to the world of CAMAF All information can be accessed from our website, your service provider and your employer. In the interests of confidentiality, your personal details can only be accessed by using a password, which, on request will be emailed to you immediately. The information in this Member Guide is designed to be a simple introduction to most frequently asked questions. For more comprehensive detail, the registered rules are available on the website as well as a Glossary of Terms. There are interactive facilities for pre - authorisation, personal chronic medication research and access to Network service providers in your area including hospitals, protocols, tracking of claims and much more. CAMAF uses several communication channels, including social media. We would like to hear from you, if we have made a difference and gone beyond your expectations, when it counted - benefits, service, care etc. Should you on the other hand have had a problem that could not be resolved through normal channels of communication there is a formal complaints process. COMMUNICATION

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